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Principles of terms of trade of the online shop peterwirth.org


First of all, it is my aim to deliver products that satisfy my customers, as far as both product quality and purchase and delivery transactions are concerned.

- Shipping costs are fair and generous, with the aim to charge as little as possible for shipping expenses from my customers. The shipping expenses are easily visible in the virtual shopping cart of the shop system. Only as exception to the rule it may occur, that your individual shipping costs may vary from the automatically generated shipping cost indication, indicated in the virtual shopping cart. In that case, you will be informed in time, and if you do not agree, I accept that it is your right to cancel the buying contract even if you have already accomplished  your order formally.

- The ordering process is simple and transparent. You can cancel your order during the ordering process at any time. You are asked several times, if you really wish to complete your order and to purchase the product. Only, if at the end of the ordering procedure, you confirm definitely your order, it will be binding for us.

Although I am not responsible for product losses or damages during the shipping, I reserve myself the right, to voluntarily send the item again, so that the customer is satisfied. (Generosity Principle)

As a huge number of products of this shop are virtual download products, the customer can be sure that his product arrives safe. If for technical reasons of the customer’s home computer, the customer can not download the product, he can inform me, and I can send him the product in an alternative way.   


Terms:

The following conditions are valid for all orders at the online shop peterwirth.org. Different conditions require the explicit written confirmation through Peter Wirth. The valid terms and conditions at the point in time of the order are respectively effective.

1. Completion of the contract

Your contract partner for all orders in the online shop peterwirth.org is: Peter Wirth, 81669 München, peterwirth@flamenco-guitar.de

The information on the articles and prices within the order process are subject to change and non-binding. With the order you make a binding offer. The acceptance of your offer is valid through the shipment of the goods.

Only orders from customers can be taken who have completed their 18th year of age.

2. Orders

A final check of if an item is available will not be made until you trigger an order in the online shop from the shopping cart. Peter Wirth will deliver the item as long as the item is in stock. If an item is not in stock, you will be informed at once.

You can order the items in the online shop through the following paths:

• Online at www.peterwirth.org
  (24 hours a day, 7 days a week)
• Via e-mail to: peterwirth@flamenco-guitar.de

You will immediately receive a confirmation of your order with all order data and the planned delivery date.

3. Delivery

Insofar as no other agreement has been made, the delivery will follow to the delivery address which you have entered.
Shipments to post office boxes or poste restante shipments are not possible.
The given delivery dates underlie the influence of the commissioned package service and thus are non-binding.
Claims for damage due to deliveries which are not on time or non-delivery which was caused without intention or gross fault are excluded.
Binding delivery dates require a special arrangement and the written form.

4. Shipping costs

The shipping costs of your delivery are shown to you in the order summary before shipping of your order. It depends on the method of shipping, on the shipping time point and on special product characteristics. Picking up the goods is not possible.

5. Payments

The payment of the goods is selectable as prepayment or with a credit card. Peter Wirth reserves the right to exclude specific methods of payment in individual cases. The payment through sending cash or cheques is not possible. Cash on delivery is available but not in all countries (see “Shipping”) Peter Wirth excludes liability with losses.

Independent from the selected method of payment, you will receive a online bill.

6. Retention of title

Until the complete payment, the goods remain our property.

7. Right of withdrawal and right to return

Consumers only have the following legal right of revocation: Information on right of revocation Right of revocation You may cancel the contract within one month without giving any reasons, in written form (by email) and by returning the merchandise. The period of time begins to run at the earliest one day after you receive this notice in written form after signing the contract but not before receipt of the merchandise; in that latter case it begins one day after receipt of the merchandise. In order to meet the cancellation deadline it will suffice if the cancellation or the merchandise has been dispatched on time. Consequences of revocation If the cancellation is valid then all benefits and advantages received by both parties must be restored and, where applicable, surrendered. If you are not able to restore the benefits or advantages in full or in part, or only able to do so in deteriorated condition, then you must to that extent compensate us for their value. Where merchandise changes hands, this does not apply if the deterioration of the merchandise is due solely to having tested it as you would have been able to do in a store. The obligation to compensate the value does not apply to deterioration of the merchandise caused by your having used it for its intended purpose. Merchandise that can be shipped as a parcel is to be returned to us at our cost and risk. Merchandise that cannot be shipped in that way will be picked up from your premises. Any obligation to reimburse an amount must be fulfilled within a period of 30 days after your declaration of revocation has been sent. End of information on right of revocation

8. Faults and warranty

Immediately check the goods which you receive.
With transport damage, at any rate you must also immediately make a complaint with the deliverer.
If an item has apparent defects, immediately make a complaint with us.
The limitation period for legal claims for faults is 2 years.
In the case of a guarantee, according to your choice the fault will be repaired, a replacement will be delivered or the purchase price will be refunded.

9. Prices

All prices in this shop are final prices. They do not contain German VAT (Mehrwertsteuer), as Peter Wirth is a small enterprise according to German Tax legislation and is not allowed to receive VAT.
The prices at the point in time of the order are valid.
Special offer prices are only valid as long as the supply lasts.
No liability is assumed for transmission errors.

10. Force Majeure

For the case that we cannot supply the owed service due to force majeure (in particular natural catastrophes), we are freed from the service obligation for the duration of the interference.

11. Data protection

With the placing of an order, personal data like e.g. first name, name, address, postal code, city, e-mail address and telephone number are taken in order to process the order and to be able to process the shipment of the ordered goods.

For the business processing we store the personal data. You data will be used and processed exclusively in the scope of the valid data protection laws. A passing on of the data to third parties outside of an order and processing is excluded. As well the passing on to third parties for the general advertising purposes or for market and opinion research is excluded.

12. Place of execution / jurisdiction

The contracts completed with us exclusively underlie German law.
As the place of execution and exclusive jurisdiction for the deliveries and payments in the business activities with traders and legal persons of public law, Munich is agreed upon.
In the communication with the final consumers also the law at the place of residence of the final consumer is applicable insofar as we are dealing with compulsory consumer law conditions.

13. Final clause

If individual conditions of these terms and conditions are or become invalid, the validity of the remaining conditions are not affected.